FAQ

FAQ – FREQUENTLY ASKED QUESTIONS

WHAT’S THE BINDER’S COMPOSITION? HOW CAN I WASH IT?

Here’s the fabrics that make up our binder:

  • Front inner fabric: 100% cotton;
  • Fro: 83% Poliester e 17% Elastan;
  • Back mesh: 69% Poliammide e 31% Elastan;
  • Shoulder padding: 88% Poliammide e 12% Elastan.

Hand or machine wash the boxer at 30°C or 85°F.

You can iron the cotton internal lining on LOW temperatures, do not iron other panels, mesh, shoulders.

The binder cannot be: dry washed, tumble dried; bleached.

Let the binder air dry and do NOT place it on heat sources (such as a radiator). 

WHAT’S THE TUCKING SLIP COMPOSITION? HOW CAN I WASH IT?

Here’s the fabrics that make up our slip:

  • Lining: 100% cotton;
  • Main fabric: 59% Poliammide e 41% Elastan;
  • Lace: 80% Poliammide e 20% Elastan;

 

Hand or machine wash the slip at 30°C or 85°F.

You can iron the cotton internal lining on LOW temperatures

The slip cannot be: dry washed, tumble dried; bleached.

Let the slip air dry and do NOT place it on heat sources (such as a radiator).

 

WHAT’S THE PACKING BOXERS’ COMPOSITION? HOW CAN I WASH IT?

Here’s the fabrics that make up our boxer:

  • 95% Cotton
  • 5% Elastan

Before washing, remove the foam packer.

Hand or machine wash the boxer at 30°C or 85°F.

You can iron the boxers on LOW temperatures.

The boxers cannot be: dry washed, tumble dried; bleached.

Let the boxers air dry and do NOT place them on heat sources (such as a radiator).

 

HOW DO I PICK THE RIGHT SIZE?

To pick the correct size, follow the instructions in this section

Please note, especially when it comes to the binder, if you’re in between sizes, pick the bigger one.

 

I HATE TAGS. WHAT DID YOU DO ABOUT IT?

We hate tags too! They scratch and itch and give us sensory issues.

All the important things are printed directly on the fabric. However, you will find a long tag that is attached with a lose stitch that can be easily cut without damaging the fabric and the seams.

 

HOW DO I SAFELY USE THE BINDER?

The Binder was designed with Carolina Lidia Facchi, aka La Salvavoce, an Italian vocal coach specialized in trans vocality. Her skills and expertise allowed us to create a great binder to offer you amazing comfort and movement during both passive and active breathing.

You can find more info about our binder here

We know we did a great job with our binder, nevertheless:

  • we recommend to use the binder for a maximum of 4-6 continuous hours. You may get to 8-10 hours but you’ll need to take a minimum of a 1 hour break to allow your body to regain proper breathing and posture;
  • we strongly discourage the use of the binder during sleep. Your lungs need to expand properly and freely especially during sleep;
  • Sports and exercise require the ability to breathe fully and freely, for this reason we discourage using the binder during those activities.

 

WHAT IS BINDING

Binding is a practice for flattening the chest. It is usually done in two ways: with tape or with a binder. The use of a binder is preferable to tape because, in addition to being a painful practice if carried out incorrectly, in the long run taping risks irritating, tearing and lacerating the skin, ruining its elasticity and compromising the results of an eventual future top surgery.

 

WHAT IS TUCKING?

Tucking is a maneuver to hide the penis and testicles, so that they are not visible. There are mainly two ways to perform it: with tape or with specific underwear. The use of tucking underwear is more comfortable than tape which, in the long run, can cause redness, irritation and skin lesions.

 

WHAT IS PACKING?

The packer is a prosthesis used to create the shape of the penis and testicles. The boxers on the market are not suitable for using the packer, as they are not equipped with a pocket into which it can be inserted.

 

HOW DO I TRACK MY ORDER?

When your order is ready for shipping you will receive a confirmation email through which you can track your order.

We remind you to monitor the link received from which you can follow the path of your order and any courier problems in identifying your address.

You can also consult the shipment status at any time in the "ORDERS" section, after logging in to your account or by directly accessing the "FOLLOW YOUR ORDER" section.

The tracking link you find inside is activated within 24 hours of placing the order.

 

WHAT IS THE DELIVERY TIME?

Delivery times vary depending on the country and region to which the products are shipped.

We also inform you that, in conjunction with particular events (Seasonal Sales, Black Friday, Cyber ​​Monday, etc.), the processing of your order may be slightly delayed, despite our constant care in respecting the established timelines.

 

CAN I PAY BY CASH ON DELIVERY?

We do not currently support this service, the payment methods we accept are prepaid (e.g. credit card, PayPal, etc).